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Support service from certified Dr. Berg's Product Advisors and Customer Service team

Give us a call at +1-540-299-1551 (PA) or +1-703-354-7336 (CS)

We also provide web-based contact solutions for call, chat and message that you can use by clicking on Support Center prompt in any of the Dr. Berg brand websites.

Dr. Berg Customer Service widget on iPhone screen

Product Advisors Dr. Berg wanted everyone to have the information that he has, which is why he created his YouTube channel and has tons of free resources available for you on his website. During his days as a practitioner, he realized that his help was limited to one-on-one consultations with him and was only able to reach a small percentage of the population. He wanted to spread information about the body and educate people on health globally so that they could take control of their health themselves! Although Dr. Berg has tons of videos on his products, we understand you need a little guidance. Our Product Advisors are here for you!

Dr. Berg with advisor services

Dr. Berg’s Product Advisors are highly trained in Dr. Berg’s products and can help you find the best vitamin, hair and skin care products that are right for you! They are also there to help you with how to take them and to direct you to specific Dr. Berg’s videos where he talks about their benefits. And they will place your order right there on the phone, to ensure you are taken care of.

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The purpose of a product advisor is to advise on Dr. Berg’s products. They do not advise on anyone else’s products. They are not licensed medical professionals or health coaches. They are to help you decide which product would be best for you based on your body issues and to teach you how to take them. This applies to Dr. Berg’s hair and skin care products. The Product Advisors do not diagnose any conditions, nor do they comment on cures of illnesses in any way.

The Product Advisors do not have direct contact with Dr. Berg, and they cannot get you on the phone with him. If you would like to speak to Dr. Berg directly, he has a live show on YouTube and Facebook every Friday at 11am EST where you can call in. You can also leave comments and he might answer yours! Below is more information on his live show:
Dr. Berg Live Show on iPhone with many reactions

Get your keto and intermittent fasting questions answered in a LIVE one-on-one with Dr. Berg! To be considered, click on the link above to fill out the application! If you’d like to join next week’s show, make sure you fill out the application by Tuesday night, the week of the live show.

Participants will be selected on Wednesdays, and an invitation with the unique link to join the show will be sent out on the Thursday afternoon before the Friday Live Show.

Customer Service

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Web Call

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Live Chat

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Send E-Mail

Our Customer Support team is working hard to provide you with excellent customer service and answer any questions you may have. Please contact us if you have questions regarding your order status, shipping, billing, refunds, memberships, and help with troubleshooting any issues you run into on our websites. They are also very knowledgeable in our company and if they can’t answer the question, they will make sure they find somebody that can!